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| Customer Reviews: | | Average Customer Review: ( 21 customer reviews )
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Most Helpful Customer Reviews
9 of 9 found the following review helpful:
Incredibly bad installation program May 17, 2006
By Keith Jones I spent 3 days trying to get this installed. I think the complication was that I had Norton Systemworks 2005 and wanted to add the NAV 2006 on top of it. Well I finally got it done, but not until I'd restored my system to a backup from before I'd installed NSW 2005. At that point I had NSW 2003 installed. I had to manually uninstall that and remove tons of entries from the registry. Norton's automated uninstall failed over and over so I gave up on that and did it by hand. Then I installed NSW 2005 with NAV. When I went to install NAV 2006 it was unable to uninstall the old version. So I had to restore the system again. This time I installed NSW 2005 without NAV. I was then able to install NAV 2006. It is working now. It just shouldn't be this difficult!
9 of 9 found the following review helpful:
Very Easy To Install and Works Great Mar 21, 2006
By IAMSLICK I was able to install this on 3 computers without incident. The computers had older version of NAV, and I just de-installed those copies, rebooted, and then installed NAV 2006. Piece of cake on Windows XP Home.
I assume it is working great because I have no viruses, and it has stopped Spyware on several ocasions.
I like that it updates itself with new Virus files, and can also be sceduled to do a weekly full scan during off hours.
8 of 8 found the following review helpful:
Customer Service is an Oxymoron May 12, 2006
By J. Farias Bought the 3pack for home use. Installed it on two pc's and then had defective a defective new pc that it was installed on and removed. NOW, it won't let me activate on the new computer - their system is flawed!!!! They want me to mail in original invoice, unlock code and disk and THEN they'll see what they want to do. This will all take at least 2 to 3 weeks, in the meantime there is no protection on this computer. HAAAAA!
They really need to have a specific code for each activation so that it updates to the active computer it is being used on - they really could figure this out. They're taking the easy way out and getting more $$$ in the process.
This combined with all other slow down issues, I'm switching to ZONE Suite, as I've used Zone Alarm for years and it is great.
Best of luck.
7 of 7 found the following review helpful:
Program works fine, if you can get it installed Sep 24, 2006
By E.C. This program works after it's installed, but the installation process is unbelievably flawed. If you have a version of Norton on your computer already, this may cause all kinds of problems with the new installation. Not only did I have to uninstall all versions (after Norton lets you install the new one), but I had to make a bunch of changes to Windows, also.
On top of that, while you're struggling to install (I got it on to one computer easily, a second with some difficulty, and the third... well, it's been several days of struggle), Norton counts down the number of days in the subscription. So if you install on one computer today, and another two months later, then your subscription on all your machines still expires a year from now.
I don't see how Symantec can put out a program that doesn't allow you to upgrade easily... after all these years, they can't fix this major bug? That's just pathetic.
7 of 7 found the following review helpful:
One year protection is bogus Apr 16, 2006
By P. Gross I installed NAV on one of my computers, but not on the others because they already had a NAV subscription. When I installed on them 7 months later, Norton tells me I have only 5 months coverage remaining. Aparently it starts the subscription for all three licences at the same time, whether they are installed or not. Makes it rediculous to buy a 3-licence pack unless you need all 3 at once. That, added to the other problems with Norton, such as being a memory hog, means that I'll probably switch to some other anti-virus for my next subscription.
See all 21 customer reviews on Amazon.com
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