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HomeSoftwareNorton AntiVirus 2005 Home Protection Pack - 3 Users |
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| Customer Reviews: | | Average Customer Review: ( 21 customer reviews )
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Most Helpful Customer Reviews
9 of 9 found the following review helpful:
3-User license is non-renewable as a 3-user license Oct 18, 2005
By Jewelry Store IT Staff
"SH"
If you wish to purchase this product be aware that the each of the three licenses must be renewed seperately - even though at the time of renewal, it will still call the renewal "Norton AntiVirus 2005 3-Pack Subscriptions". I only found this out after I renewed the subscription. I believed that the "3-pack" meant 3 licenses, and that was what I was subscribing to. WRONG! My experience with customer support to gain a refund or credit has been miserable. I will not be renewing any more of my subscriptions with Norton, and after this event I will not recommend them to ANYONE! Be warned.
5 of 5 found the following review helpful:
Has anyone tried renewing their 3 User subscription yet? Sep 26, 2005
They are now telling me that I have to pay $25 per machine to renew the subscription! This is more than the cost of buying the product brand new through their web-site. So much for customer service/retention.
Looks like I will be shoveling more driveways this fall/winter to pay for this baloney. Or wait, maybe I will switch to an open source solution. Hmmm...
10 of 12 found the following review helpful:
Why I Stick With Norton... May 21, 2005
By Jacob Hantla
"hantla.com"
I've recently been reading a ton of complaints around the web about the Symantec Norton Antivirus and Internet Security Suite of software. The following little review has been written in response to those complaints:
One of the biggest complaints that I read about Norton Antivirus and Norton Internet Security is the cost. For me, however, the annual upgrade on Norton Products always ends up free--at least it has since the turn of the millenium. Inevitably if you wait long enough their rebates come out that make the upgrade to the new product absolutely cost free. This holds true even with their full suite which may retail at $70, but I've managed to get 5 copies for various computers I manage at a final cost to me of $0. Actually, with Amazon.com because I get a discount because of the A9 search engine, I think I've managed to earn a couple of bucks by installing Norton Internet Security. Next year, I'll use the rebates to do the same.
With Internet Security, the concerns of many people who are against Norton and Symantec (especially firewall) with the exception of the resource hog issue (Symantec really needs to address this issue) are handled.
Symantec needs to fix their technical service side of things by offering free help of at least some sort. They need to tone down the issues of resource hogging. But as long as they offer me free upgrades every year and consistently maintain virus-free computers (6 years virus free on all on the computers I've managed: usually 5-7 at one time) I'll stick with Symantec. Nevertheless, despite these pitfalls, as long as I can keep upgrading for free and my systems remain virus-free, Norton is my source for internet security.
http://www.hantla.com/blog/pivot/entry.php?id=10
4 of 4 found the following review helpful:
STOP Mar 30, 2005
By Scott Knudsen STOP, before buying this product. Download a demo from the symantec web-site, cross your fingers and see if it works first, before you hand over your hard earned cash for a product that may be useless to you.
There are just too many bad reports on the internet about this Norton product not working. There are also lots of good reports on Norton Antivirus 2005 working exceptionally well. So that is why I would recommend you try the demo first.
I couldn't get Norton Antivirus 2005 to work on an older Computer running Windows98, so I ended up trying out PC-cillin which couldn't get rid of a certain viruse that kept re-installing itself on my computer. So I did a bunch of on-line research and found a better product called NOD32. Not very user friendly, but the most highly rated Antivirus software out there.
8 of 10 found the following review helpful:
Really a terrible product Jan 06, 2005
By B. Vandermolen Each successive release of Norton AntiVirus (NAV) gets more difficult to install, more buggy and more loaded with bloat. I used to be a big proponent of NAV, telling all my friends to use it, but this release has finally turned me away from it.
Actually, installing on XP is not that bad. Don't even think about installing it on Windows 98 SE. I was ready to open a vein after installing and uninstalling (as per the Symantec website) over a period of several days.
And why do they have that Recycle Bin uneraser code in there? What a bother. Had to turn that off on the two XP machines where I managed to get the install to work.
See all 21 customer reviews on Amazon.com
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