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| Customer Reviews: | | Average Customer Review: ( 145 customer reviews )
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Most Helpful Customer Reviews
41 of 43 found the following review helpful:
Stick with NA 2002 instead of 2003 Dec 17, 2002
Norton Antivirus 2003 is full of bugs. Unless you want a bunch of headaches stick with the proven version 2002. Norton Antivirus is still a much better product than McAfees (I experienced problems with them from the beginning, but never had problems with Norton 2001 or 2002.) Their rush to get a new product out by the new year has them releasing a poor product...perhaps they should simply name the product version6.whatever instead of by the year so they don't have to rush something that is clearly not ready to be placed out on the market yet!
50 of 54 found the following review helpful:
"This Anti-Virus is Making Me Ill" Sep 18, 2002
Having happily purchased Symantec's Norton AntiVirus 2003 at my local computer superstore, I slipeed the CD in and expected all to go well. No dice. I attempted to contact Norton (no weekend "live" help), so I posted a message on Norton's "Message Board." This, I gather, is Norton's way of having their customers fix their other customers' problems. On weekdays, one must PAY for telephone assistance, which I'd begrudgingly do, but the line's always busy, anyway. On Norton's message board I see that the identical problem is posted on an average of evry two minutes for the identical installation problem. (There are 841 customers waiting for an answer at this writing - (even from another cash customer.)Bad experience throughout. Customer service is nonexistent and the product just won't work! Sorry I did'nt purchase it through Amazon! I will next time, believe me! I'd give Norton a "0" on this if it were possible.
23 of 24 found the following review helpful:
Decent Update Sep 10, 2002
By Franklin R. Morrison The only difference from 2002 version is an updated GUI and the ability to scan IM attachments. I do not think this is worth the upgrade, but you can get it for 10 bucks if you already had the old version. This is still the best antivirus solution
15 of 15 found the following review helpful:
NAV 2003 just installed.. Feb 17, 2003
By ATX I just bought a copy of NAV 2003 & was looking forward to installing it...until I read the many negative reviews on this website! I was rather nervous as I inserted the CD into my computer. (BTW, I have a DELL 4400 that is a little over a year old, Windows XP Pro, 256MB DDR & a 1.8GHz proc, & an OEM version of NAV 2002). It recognized immediately that I had a previous version of NAV, & said it would do the uninstall & then install the 2003 version. It took about 10 minutes & rebooted. Then, I did a full system scan with NAV, rebooted again, & (whew!) everything is fine. My IE still works, my email still works, no system slow down whatsoever. SO....so far, I am a satified customer!
15 of 15 found the following review helpful:
Really bad Jan 03, 2003
I tried unsuccessfully to install Norton 2003. I even hired someone to come over and install it because I had no idea why I couldn't. To make a long story short 3 of us couldn't install it. It just stopped after the rescue disk setup. Waited patiently for nothing to happen. Tried emailing Norton and they weren't quick enough. Tried calling and after having to pay for the long distance call the automated phone system said they had a lot of calls and to call back. I called to get a refund. I guess I go to another source now. Too bad because Norton 2000 worked great.
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