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| Customer Reviews: | | Average Customer Review: ( 21 customer reviews )
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Most Helpful Customer Reviews
25 of 28 found the following review helpful:
 Just wanted to share a few things Jul 06, 2007
By Rayhne
"rayhne"
I got this computer elsewhere and just wanted to pass on a few things. It is an excellent computer. The touchscreen is just icing on the cake. Here's just a few things I wanted to share.
Vista is supposed to come with WinZip (for unzipping zipped files). Mine did not. If your's doesn't, you will have to download it. Do not use ZipGenius. It causes problems.
Have a Geek Squad person set it up. He did everything. Connected the antenna, the tv, moved files, etc. In three hours. It would have taken me three months to do everything he did.
The keyboard is lousy (love to put it in stronger language but it would be censored). In order to use the keyboard (and mouse for the matter), the sensor to the computer must be level with the computer. If you use a keyboard tray, this makes it very difficult. If you have problems, contact HP directly and tell them then insist on a discount for the new keyboard and mouse. Check their online store to make sure actually get the discount. (I started with the tech area and they sold me the replacement for the price they were selling it online, insisting that I was getting a discount. When I realized this, I called HPShopping and they issued me a coupon for most of what I spent.) The replacements I received does use a USB port for the receiver but it works wonderfully.
21 of 25 found the following review helpful:
 Great PC but a 1.6 GHZ processor --- not big enough for me Apr 27, 2007
By m. avila
It looks great and the fact that you may not have to use a mouse but just your fingers is great, your wrists will appreciate it. I recommend you go to your local BestBuy or El-Giganten and try it and if you like it then order it from Amazon. If you are using the computer to surf the Net and play movies or do school work, then this computer is great. If you are an IT professional who needs to install database applications, may be Visual Studio then this computer's processor may be too small as a 2.0 GHZ processor or faster may be required. I guess I'll wait until the new model comes out, hopefully it will have a 2.0 GHZ Intel processor. I would have given it a 4 star rating if it had a bigger processor.
14 of 16 found the following review helpful:
Curse You Windows Vista Jun 11, 2007
By H. Bird
I am a longtime experienced user of computers for home and business starting with the Apple 2 GS. I have put up with the multiple crashes of Windows 95 and 98, and revelled in the stability of Windows 2000 (best), and Windows XP. Now Microsoft has brought forth Vista, and I can report that the almost daily crashes of this system are driving me crazy. I was attracted to the HP Touchsmart by its several unique features, but the constant crashes are ruining my experience. I do not use any sophisticated programs, drivers or gaming stuff. yet the system is just not reliable. I have called HP customer service (very easy to reach), but they tell me to await an update that will resolve the problem. In the meantime, I can only use this new machine as a simple backup b/c one never knows when the BSOD will appear.
8 of 9 found the following review helpful:
 Maybe I got 2 lemons... Oct 01, 2007
By T. Hughes
"T. Hughes"
Needing a kitchen PC, I started my research. Space was a premium, I needed a wireless connection and also a unit with a TV tuner. It came down to the HP and a Sony Vaio desktop. PC magazine and HP owners gave good reviews and liked the IQ770.....it was also about $300 less than the Sony(was also a little less of a machine), but I gave it a try.
I had much difficulty with the initial setup on this machine...there were several software conflicts, particularly with the Vista and preinstalled Norton. HP phone support was all but nonexistant and useless. After an afternoon of setup attempts (PC + peripherals), the machine crashed to a "black screen". I returned the machine the following day and it was replaced; unfortunately I had many of the same problems. I returned the second machine and bought the Sony.....not a problem since owning the Sony and I must say it was well worth the $300 price difference in the increased Intel processor speed, hard drive volume and smaller size/neater appearance, not to mention that it worked righ the first time. Hard to beat the Sony LCD TV picture. I can get over the touch screen for all of this. Moral of the story: For this type of application where space is a premium and you don't want the "spaghetti wires", buy the Sony Vaio desktop. Another tip......stay away from Best Buy. Their staff, including the "Geek Squad" are totally worthless. Buy from Amazon and save the tax (and a major headache).
8 of 9 found the following review helpful:
 Great computer with the WORST keyboard/mouse Jul 24, 2007
By Beatriz Nouel
"CompAxe"
It is a shame that HP still sells this beautiful, stylish computer with such a lousy partnership of keyboard/mouse. You dont understand how BAD they are. I got my computer yesterday and I have been very close (several times) of just axing them into very little tiny pieces. The mouse goes whatever it wants or does nothing at all. The keyboard does not type at all or just types the same letter 10 times. It has taken me double the time to optimize the computer because of them. Do yourself a favor buy a keyboard and a mouse when you buy this commputer. I am giving it 4 stars because the computer is great.
See all 21 customer reviews on Amazon.com
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