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| Customer Reviews: | | Average Customer Review: Write an online review and share your thoughts with other customers.
HP Photosmart D7160 All in one printer Apr 01, 2010 I read reports on this printer and that is why I purchased it, and it was reasonably priced. Now that I have had it so quit sometime I was rather pleased with most of the job that it has produced. BUT I hadn't really used to scaner portion until I needed to. It only produced one clear copy and the rest were unreadable or scaning a picture it came out terrible. Then I tried to use the copy feed at the top of the machine and this didn't work at all well-distortions on every copy. I thought I was doing something wrong so I went to Best Buy to talk to a technician and see if I could be doing sometning wrong. He told me that these in expensive models are not reliable and the cost to repair was not worth the price but to just buy a new one. So I have been very disappointed besides it doesn't enlarge copies that you might need to enlarge. Not sure I would buy the products from HP again. Needs to be presented better on all of the features.
THIS PRINTER IS A MONEY EATER Jan 26, 2009 I am now on welfare due to this printer.. I ONLY print in black, yet my other colors seem to disappear without even using them! Also, when a "color" is out, I can't even use JUST BLACK (like other normal printers)
Did I mention that the INK does NOT last more than 2 weeks (AT MOST!!)
Did you ever try doing a report at night and RUNNING OUT OF INK!?!?!?! this company is LUCKY that I have a staples up the block from me!!!!
IF YOU WANT TO SAVE YOUR MONEY FOR YOUR CHILD'S COLLEGE FUND, DO NOT BUY THIS PRINTER!!!!! YOU'LL SPEND MORE MONEY ON INK THAN ANYTHING ELSE!!!!!!!!!!!!!
Great Buy Jan 06, 2009 Printed my wedding photos with this baby and I am very happy to say the least.
okay but poor tech support Dec 22, 2008 I purchased this printer because it was Vista compatible, and had the card readers. We generally use it as a stand-alone, not connected to a computer. The biggest problem with this is that the photographic prints are too red. HP's website recommended turning off the photo fix button. No difference. HP's technical support is very poor. I have e-mailed and called repeatedly and still no solution. As long as the printer is connected to a computer, it seems to be able to handle photos. Stand alone - I get better quality prints with the right color from my old HP Photosmart 1115 (which is not Vista compatible).
One problem after another until... AAAGH! Nov 25, 2008 The HP Photosmart D7160 is a great printer -- "on paper". I bought the printer primarily based on it's features and the photo quality was also impressive. Unfortunately the more mundane aspects of the printer caused problem after problem until I literally had a fit and threw it in the trash. This negative review is now my attempt to calm down.
First problem I had with this printer: It would frequently pause between print jobs and spend over a minute recalibrating. The more cynical might note that this also wasted a LOT of ink.
Second problem: The printer would sometimes insist on using the photo tray for 'regular' paper jobs, or vice versa. It had nothing to do with the print-driver settings, they were correct. When the printer would start to do this the only solution was to cycle power.
Third problem: After successfully using the printer for about a year (though probably less) to print my monthly bills from Quicken, it spontaneously decided that my blank checks were 'upside-down' and refused to print on them until I turned them right-side up. Apparently, it was scanning the backside of the paper and 'seeing' the check endorsement box. But why was this suddenly a problem after so many months of ignoring it?
At this point I realized there might not be any solution to the printer's problems and I was overwhelmed at the thought of how many HOURS UPON HOURS I had wasted trying to make the printer work properly, and on basic print-outs, too. So I lost it and literally trashed the 'still working' printer. Actually, this is now the 2nd HP inkjet (in as many years) to overwhelm me with it's fickleness. And don't even get me started on their scanners which unequivocally suck; get a Fujitsu ! I've made a minor hobby out of telling my co-workers horror stories about HP scanners.
Did I mention? In addition to the occasional temper tantrum I also have 20 years experience as a Senior IT Manager, so I am *not* easily defeated by computers or anything else technical.
Hopefully this review will save someone else from making the same mistake I made -- confusing the quality of HP's laserjet printers with the inconsistent and extremely frustrating POOR quality of their inkjets (and scanners).
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