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HomeSoftwareForeign LanguageHP Deskjet 6980 Color Printer (C8969A#B1H) |
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| Customer Reviews: | | Average Customer Review:
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1 of 1 found the following review helpful:
 Just Awful - Avoid, google for real customer reviews Mar 02, 2010
My wife wanted an easy to use ink jet printer at our summer house in Tucson for printing photos and maps. So she bought an HP 6980 printer a couple years ago from a big box retailer. What an awful experience it has been once again to own an HP consumer product. This is the sad tale of a once great company.
Ink cartridges for the HP printer are expensive and in our experience print only a couple hundred pages at most before the blinking LED demands you go out and boost HP's earnings statement by purchasing more expensive "razor blades" for the unit. If the color cartridge is empty, the unit refuses to print anything, even a purely black and white page. I strongly suspect this is by design and have read comments by other users online with similar experiences. Google; "HP6980 ink lights blinking broken spring". Due to a design flaw in the printer it will stop being able to use any ink cartridge because a super cheap manufacturing method breaks inside (a plastic tab holding a spring against the cartridge). Even thought this is a known design flaw, HP customers are told to pay for servicing the unit at an authorized repair site, at a cost far more than a new printer.
Back-in-the-day HP lab instruments were of very high quality. I know, I used them for 30+ years designing digital electronics circuits. However, since CEO Carly ran the company into the ground in a short term campaign to boost the price of her vested stock options, the company has developed a reputation for pushing the cheapest and worst junk into the consumer marketplace. In my experience, their software drivers are the most bloated and buggy of the industry, and that is saying something. Thank goodness the lab instruments division was spun-off several years ago.
READ the online postings of REAL HP printer customers, not the fake postings of the HP public relations department. It is a given that some customers genuinely have a good experience with the product. You have to ask yourself "Do I feel lucky?". Buyer beware. Very sad.
Great Printer, but you'd better have a new Linksys router! Jan 05, 2010
I was able to get this printer at a good price & liked the wireless idea. But when I opened the box and read the instructions I learned I had to use a router with a "Easy setup" button - i.e. a recent Linksys router. My router is a Netgear and functions very well, thank you.
There were alternate network options to set up the wireless access manually, but the instructions were for Windows XP, not Vista. (This a year after Vista was introduced.) Other workarounds weren't particularly workable either.
After futzing around with it, I ended up buying a USB connection for $36 and used it that way. I grimaced at the price, but 4 months later, I'm glad to using the printer without having to entirely re-do my wireless network.
 Excellent, reliable printer; use HP ink only! Nov 13, 2009
I've owned this printer for 2 years and have had few problems. I use it with the duplex unit for double-sided printing of technical materials. I've only occasionally used it for photographic quality printing. In that case the quality was good but the configuration of borderless printing didn't work properly. One important point to mention is *not* to use 3rd-party ink cartridges. I once replaced the black HP96 cartridge with Staples HP96-"compatible" black. The printer started printing large black rectangles all over the pages. A separate issue: If you print a lot of pages e.g., > 500 month, the cost of ownership---due to the high cost of the ink---should be a consideration.
 prints great, runs poorly May 26, 2009
The print quality fulfilled my expectations. Unfortunately I've had to reinstall and reconfigure this printer at least ten times in our twenty months of ownership. We wanted it's wifi capability. We run macs and pcs and several other printers, this was our cheapo, but it has turned out to be more trouble than it was worth. I believe it died today, a problem with the ink well, RIP. Now I'm looking for a new cheapo service printer that won't take up so much of my time.
GOOD AND EASY Mar 03, 2009
I bought this printer when it first came out. I have a MacG5 and it was super simple to set up. As soon as I turned it on, my mac found the printer over the network, I followed the instructions and let 'er rip. Only complaints are that the inks dry up if you don't use it frequently and the ink cartridge holders are very fragile. Recently one of the cartrige holders snapped and that was it, the whole printer would not work. My fault for being a little heavy handed but wish it was a bit sturdier and I feel it's a bit to fragile for an "office use", especially if a bunch of people are using it or poking around in it. Overall I believe I got my moneys worth, it lasted a few years and that is all that I really expected it to do.
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